New software won't improve a bad process – at best, it can make it faster. True digitalization therefore begins with processes, responsibilities, interfaces, and the quality of the available data. This cluster focuses on how technology can actually lead to better management, greater transparency, and more informed decisions.

  • September 1, 2026

    New software can significantly speed up a purchasing process. That's the good news. The bad news: it can also lead to a poor [...]