Good cooperation between IT and the specialist department is important. However, the real potential of digitization is only leveraged if the specialist department remains in the driver's seat.
There is great potential, for example, in the use of AI-based sourcing and supply chain management. Examples are risk assessment, supplier selection, auctioning, warehouse management, spare parts search, user guidance or demand forecast. The assessment of the quality of AI-based systems in these areas, for example, can only be carried out by the specialist department, ie procurement. In our consulting practice, however, we observe that the responsibility for the success of Digitizing Procurement lies with IT. As a result, the essential decisions are often made there and It is not uncommon for the specialist department to be overruled when it comes to system selection.